Learn how contact center managers can reframe call center QA scorecards as personalized development roadmaps that drive agent skill growth, increase engagement, and build long-term career paths ...

Powell Industries (POWL) stock surged 72% YTD, driven by record new orders and backlog growth in Q1 FY26, particularly in ...

Center Line Public Library • Baby and toddler play group 11 a.m. Tuesdays. Children up to 36 months and their caregivers participate in stories, songs and play. • Storytime at ...

After battling with Oversight Chair Comer, the Clintons testified this week about their knowledge of Jeffrey Epstein.

Trump contacted UAE President Sheikh Mohammed bin Zayed last November regarding what he said was a request from Saudi Crown Prince Mohammed bin Salman to impose sanctions on the UAE. Trump said Salman ...

Since 2023, 8x8 has been strategically focused on delivering AI solutions by teaming up with other companies, this time with Capacity.

The US has recorded more than 1,100 measles cases so far this year, according to data published Friday by the US Centers for Disease Control and Prevention. It’s a troubling milestone that has many in ...

The U.S. Attorney’s Office for the District of Arizona said federal prosecutors accompanied FBI agents to Nancy Guthrie’s home.

Higher education earmarks are flowing again. So far, members of Congress have secured about $2 billion for roughly 800 college and university projects this fiscal year ...

On Wednesday, Oscar was taken to the Department of Homeland Security office on Tyvola Centre Drive in south Charlotte. In ...

A jury recommended a 285 year sentence for a man convicted on multiple child pornography charges.Robbie Ray Miller, 32, was ...