Swedish fashion company H&M Group plans to lay off 181 workers from its downtown Chicago customer service call center, according to a notice filed with the state last week.

Founded in 1971, it has been the launching pad for dozens of nationally recognized playwrights. However, in a message to ...

You have an opportunity to support Fresno County's only dedicated provider of domestic violence shelter and support services.

Following Shapiro’s February budget address, PCAR and other survivor advocacy organizations released an open letter urging ...

The Washington Employment Security Department will continue its adjusted unemployment benefits call center hours through June 30, 2026, after reporting improved service and efficiency during a 90-day ...

Ascensus, the leading independent technology and service platform powering savings plans across America, today announced outstanding service performance during the company's 2025 end-of-year season ...

A town hall meeting in Royal Palm Beach saw residents express strong opposition to a proposed data center ...

DALBAR, Inc., the preeminent independent auditor of customer service within the financial services industry, has once again recognized Nationwide Retirement Solutions for delivering exceptional ...

US utility PPL Corp has seen its data center pipeline in Pennsylvania swell by 23 percent compared to last quarter, with ...

Zoom Communications unveiled Zoom Virtual Agent 3.0 on Feb. 24, introducing an execution architecture designed to automate end-to-end customer resolution across enterprise systems. The update builds ...

Pocono Township is considering enacting an ordinance to recoup costs from properties that police frequently respond to.